FAQ
These Terms and Conditions ('Terms') are applicable to any use of the store on the website www.g13labs.com ('The Website'), as well as any services available on the Website and to any and all offers, orders and agreements connected therewith to The Attitude Incorporated Limited ('The Company'). The Terms of Use shall be governed by the laws of the United Kingdom. If you do not agree with these General Terms, you may not order any products on The Website or in any other way use The Website.
1.1. You must be at least 18 years old to order from The Website.
1.2. You agree that the use of The Website is at your sole risk.
1.3. The Company cannot be held responsible for the actions of persons who purchase its Cannabis seeds. The Company can sell you cannabis seeds legally for the use of fishing bait additives or as luxury bird food or as souvenirs. Or you may purchase to store, in case the law changes.
1.4. For your own protection we advise you to inquire about and comply with all local laws and international laws governing the purchase of cannabis seeds in your part of the world. In many countries, it is illegal to germinate these seeds. By ordering you confirm that you checked your local and international law and it is safe for you to buy and receive cannabis seeds and that the responsibility for that decision rests solely upon you. As The Company's customer, you are prohibited from distributing seeds bought from The Company to countries where possession of and/or trafficking of Cannabis seeds is illegal.
1.5. We cannot, and will not discuss germination/yields/THC levels (etc.) of seeds, as it is ILLEGAL to germinate seeds in the United Kingdom and most countries and we cannot be seen to be promoting this. Unfortunately, emails may be ignored and remain unanswered if questions relate to the above and you may be refused a sale should you persist in requesting further information.
1.6. The Company reserves the right to restrict the access to or sale of certain products depending on the delivery country.
Yes, we ship worldwide.
Please check your local law before ordering. By ordering, you are confirming that you checked your country's laws and you can order and receive your order.
Debit and Credit Cards
We accept all major credit/debit cards online.
Our online sales are 3D Secure, 256 bit encrypted and hacker safe making it a very safe place to enter your details.
We do not hold any records of credit/debit card details and all other customer's information remains confidential.
Bank Wire Transfers
We accept bank transfers/ international wire transfers.
Place your order online and checkout with Bank Transfer payment method. The details for bank wire transfer will be emailed to you.
Cryptocurrencies
We accept various cryptocurrencies.
Please contact us (info@g13labs.com) if you want to pay by one of the cryptocurrencies.
Cash Orders
We accept cash payments.
You can send your order number and cash to:
The Attitude
PO BOX 803
Ipswich, Suffolk,
IP3 8XZ
United Kingdom
We advise to use registered mail services so you can follow tracking.
Cheques and postal/money orders can only be accepted from within the United Kingdom.
Please note: there will be a two-week holding period for an order paid for with a personal cheque.
We accept GBP, EUR, USD, AUD, CAD and NZD. If you want to use a currency that is not listed, please contact us.
Yes, you can add stealth shipping to your order at the checkout by choosing to add 'Stealth Protected Delivery Option' to your order.
The order will be packed with miscellaneous item. Please be aware that the seeds will have to be repacked from original packaging and
placed inside small zip lock bags for some countries.
All packs come labelled.
The Stealth Protected Delivery gives you peace of mind that in case of non-delivery your order will be reshipped free of charge.
The order will be packed with miscellaneous item for stealth reasons. The seeds may have to be repacked from original packs into
small ziplock bags for some countries.
Please note the Protected delivery is voided if the delivery details provided were incorrect/incomplete/invalid or if you refused the package on delivery or did not collect it from the mail services (the mail services will always attempt to deliver it to the delivery address, but if there was no one home at the time of the delivery, they may ask to collect the package from local post office).
If your international order is not delivered within 4 weeks please contact us.
We aim to ship all orders the same day (Monday-Friday). The orders placed in afternoon might be posted the next working day.
Delivery Times:
All orders are posted with recorded delivery. The tracking ID is provided via email once pack-age was shipped.
UK: Most deliveries take 1-4 business days.
International: Most international deliveries take 7-15 business days. However they can take up to 4 weeks.
Please note it is customer's responsibility to collect package from mail services.
We use national mail services:
UK- Royal Mail
International - Royal Mail in the UK and your country's national postal services once package was passed to international mail.
You will be charged in GBP or EUR. The amount will be provided at the checkout.
If there is any currency conversion your card issuer will do it for you. Please note your card issuer may charge international transaction fee.
UK - please make sure your card is 3D verified and that you have sufficient funds.
International - please make sure you have sufficient funds on the card and contact your bank/card issuer and ask them to remove any blocks on international transactions.
If you are sure that you have entered all details correctly and your card is activated for inter-national use but the payment gets declined, please contact us.
3D Authentication is an extra security check your card issuer/our payment processor may re-quire to be completed when processing payment.
Please contact us via email immediately. We will have to see a picture of the item you have received. Once we have a proof that we have sent an incorrect item we will contact you to discuss your options.
Please keep all packaging that your order arrives in/with, in case there is a problem with your shipment. We urge that you do this so we can help rectify the issue.
